01. Commitment to Privacy
INTERIOR 11 ("the Studio," "we," "us," or "our") operates as a bespoke luxury interior design practice based in Pune, India. We are committed to maintaining the utmost confidentiality, discretion, and data integrity regarding all personal, spatial, and financial information shared with us by prospective and commissioned clients.
This Privacy Policy delineates our protocols regarding the collection, handling, storage, and protection of information obtained through our website, private design consultations, digital correspondence, and project management portals.
02. Information We Collect
We collect information strictly necessary to evaluate, draft, and execute high-end interior design commissions:
- Identity & Contact Details: Full name, corporate entity (if applicable), email address, telephone number, and postal address.
- Spatial & Property Specifications: Floor plans, site locations, municipal zone coordinates, square footage, property layout schematics, and structural photography.
- Project Parameters: Aesthetic preferences, anticipated timeline milestones, investment allocations, and bespoke joinery requirements.
- Technical Interaction Data: IP address, device telemetry, browser type, and navigation flow across our digital lookbooks (collected via non-invasive, anonymized sessions).
03. Use of Client Information
All information entrusted to INTERIOR 11 is utilized exclusively for genuine interior design and business operations:
- Preparing comprehensive spatial design proposals, material mood boards, and fee estimates.
- Coordinating on-site structural assessments, 3D laser scans, and engineering consultations.
- Fulfilling statutory obligations, building code submissions, and municipal approvals.
- Maintaining direct concierge correspondence via secure channels (Email, WhatsApp Concierge, and Private Briefings).
04. Design Confidentiality & Non-Disclosure
We understand that private residences, ultra-luxury penthouses, and bespoke commercial spaces require total privacy. INTERIOR 11 adheres to strict confidentiality standards:
- We do not disclose site addresses, floor plans, security infrastructure, or client identities without express written consent.
- All published portfolio photographs are sanitized to remove identifiable personal artifacts, family portraits, security systems, and exterior street numbers.
- Formal bilateral Non-Disclosure Agreements (NDAs) are standard practice for all high-profile commissions upon request.
05. Third-Party Integrations & Processors
To deliver modern digital communication, we integrate with vetted, enterprise-grade service providers:
- Formspree: Secure serverless processing of digital consultation requests.
- Featurable: Embedded client testimonial verification and review feeds.
- WhatsApp Business API: Encrypted mobile concierge for rapid project correspondence.
- Cloudflare & Static CDN: Encrypted content delivery and DDoS mitigation for our web infrastructure.
We do not sell, lease, or monetize client records to data brokers or advertising networks under any circumstance.
07. Your Statutory Rights
In compliance with applicable privacy regulations (including India's Digital Personal Data Protection Act and international data standards), clients maintain full authority over their information:
- Right of Access: Request a complete ledger of all personal data held by the studio.
- Right of Rectification: Amend or update any inaccurate or outdated information.
- Right of Erasure: Request the deletion of non-contractual, non-statutory communication records.
08. Data Protection Steward
For all inquiries, privacy requests, or NDA executions, contact our compliance officer:
INTERIOR 11 Studio Governance
Shop no.27 Ganga Bhagyoday complex commercial D wing, Sinhgad Rd, Maharashtra, 411051
Email: info@interior11.in
Direct: +91 90968 47127